We ship worldwide. 🌎
ITALY: Shipping € 10,00 - Delivery time: 2/3 working days
EUROPE: Shipping € 20,00 - Delivery time: 3/4 working days
EXTRA-EU: Shipping € 30,00 - Delivery time: 7/10 working days

Outside EU, Customs fees may apply to a shipment depend on its destination, value, and the carrier that transports the goods. 

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@casioakwatch.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@casioakwatch.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

The purchase includes the CASIO warranty.
Inside the package you will find the official CASIO guarantee. Refer to the information in the document inside the package.